FWEA/FBC Workshop


Joint Seminar presented by the FWEA Utility Management Committee
and the Florida Benchmarking Consortium 


Reset Your Process Improvement Program
(or Start One)

Friday, November 4, 2022

Marina Banquet Hall
Lakefront Park, City of St. Cloud
1104 Lakeshore Blvd.
St. Cloud, FL 34769

Hosted by City of St. Cloud
Sponsored by the FWEA Utility Management Committee
Since the start of the Pandemic, Utilities have been buckling down just to get the minimum requirements done. Staffing shortages, supply disruptions and other Pandemic related issues forced utilities to expend additional effort to get the job done, placing process improvement efforts on the back burner. With conditions back to normal, or nearly so, now is an excellent opportunity to restart process improvement programs, or begin one for the first time. This workshop will provide strategies and tools to get back on track with Benchmarking and Process Improvement Programs.
FWEA & FBC Members: $149
Non-Members: $199

Sponsorships are available. Reach out to Randy Brown for additional information.

Register Now

Earn 4.25 PDHs and/or .425 CEUs (WW, DW, DS) 
CEU course number: 32015001

8:30 am - 9:00 amRegistration/Networking
9:00 am - 9:15 amWelcome & Introductions
9:15 am - 10:15 am

Benchmarking 101 
Presented by: Susan Boyer, Florida Benchmarking Consortium

10:15 am - 10:45 amTools for Self Assessment
Presented by: Maria Loucraft, Broward County
10:45 am - 11:00 am


11:00 am - 12:00 pm

Partnership for Safe Drinking Water/Clean Water
Presented by Barbara Martin, AWWA

12:00 pm - 1:00 pmNetworking Lunch (Provided)
1:00 pm - 2:30 pm

Starting or Restarting a Process Improvement Program
Todd Swingle, Toho Water Authority
Jeff Odoms, Hallandale Beach
Randy Brown, City of Pompano Beach

2:30 pm - 3:00 pm

The ISO Journey for Asset Management
Presented by Jason Davis, Palm Beach County

3:00 pm - 3:30 pm

The WISE Program
Presented by: Mike Sweeney, Toho Water Authority

3:30 - 3:45 pm

Wrap Up

Nearby Hotels: 

Springhill Suites by Marriott
4991 Calypso Cay Way
Kissimmee, FL 
(407) 997-1300

Hampton Inn by Hilton
4971 Calypso Cay Way
Kissimmee, FL 34746
(407) 396-8700

Embassy Suites by Hilton
4955 Kyngs Heath Road
Kissimmee, FL 34746
(407) 597-4000